Central Gallery


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About Us Central Gallery & Navajo are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page. You may pay using all major debit and credit cards (sorry, no American Express) through our Golden Padlock secure ordering form.If you prefer, you may pay by cheque by calling us initialy on 01407 720455 or on mobile 07815 148153 to arrange.


Our Contact details:
Central Gallery & Navajo
Afallon, Gwalchmai, Anglesey, Wales, UK LL65 4SL.
Phone: 01407 720455
Email: enquiries@centgalleryandnavajo.co.uk, or johnnavajo@aol.com.

Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept all major credit and debit cards (but not American Express). We do not charge for any item until it is ready to ship. Back ordered items are not charged until they are shipped.

You may order offline by cheque please contact us on 01407720455 for using this method. For security reasons we do not take credit card orders over the phone.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order by email, and hence a contract between us, when we send you an invoice enclosed with the goods. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced or over-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling
All orders attract shipping charges which are added to your total as follows:.

Jewellery orders of £50 & under where possible are sent using Royal Mail Letters 1st or 2nd class signed for.
Jewellery orders over £50 are sent using Royal Mail Special Delivery Letters/Parcel Next Day before 1pm service.

All non jewellery items attract varying shipping charges dependant upon weight and size and are shipping using the most appropriate Royal mail service. If you are concerned regarding shipping costs please contact us on 01407720455.
Delivery Schedule If orders are received for an in stock item before midday we endevour to ship next working day, unless we are away. (PLEASE SEE NOTES AT PAGE BOTTOM) If items are out of stock we will inform you as quickly as possible, either by email or by phone and offer the followings options:

Choose an alternative item, ask if we can obtain a similar item and at what cost, or simply cancel the order.

NOTES
With reference to delivery times. There are periods during the year when we may be away and any orders received during this period will be actioned as quickly as possible upon return.Should you be concerned regarding delivery or need the item in a hurry for a special occasion you can try contacting us on 01407720455 or mobile showroom on 07815 148153 between 10am and 5pm.
Back Orders If your item is not in stock, we will contact you with alternatives. (see Delivery schedule heading)
Tax Charges All orders are VAT free.
Credit Card Security
CREDIT CARD SECURITY

In the initial checkout area you provide order processing details including name, address, telephone & email (BUT NO CARD INFORMATION ).
For payment are you passed into a GOLDEN PADLOCK SECURE SERVICE where your payment details are taken and processed. Please note that All credit card transactions are via a secure golden padlock server. No credit card details are passed to or stored on the Central Gallery system.
Guarantee We guarantee your satisfaction. All items on our site are covered by The Office Of Fair Trading Distance Selling Regulations.
Under these regulations you have a cooling off period of 7 working days from the day after receipt of goods in which you can cancel your order. You can do this by email to us at enquiries@centgalleryandnavajo.co.uk, or by phone on 01407 720455.
The goods are inspected before dispatch and for refund purposes must be returned in the same condition. On return of goods the purchaser is responsible for adequate packaging, all shipping charges, (including return shipping) and insurance to the full value.
Upon receipt of goods in resalable condition, the purchase price of the goods will be refunded within 30 days.
Reaching Us If you need to reach us, please email us using the link on the store page, or alternatively, you can call on on 01407 720455 (International +44 <phone without first zero>) or mob 07815 148153 or write to us at : Central Gallery and Navajo, Afallon, Gwalchmai, Isle of Anglesey, Wales. LL65 4SL, UK.
Privacy Policy INTRODUCTION

In this privacy policy, "we" and "our" relates to Central Gallery.
"You" and "your" relates to the natural person reading this document that is: considering purchasing, has purchased from Central Gallery or is making an enquiry.

HOW WE USE YOUR PERSONAL DATA

We will use the personal information you supply to us in the course of submitting an order for the purpose of fulfilling that order.
Along with, or instead of, placing an order you may have sent an enquiry to us, in which we will use the information you've provided to respond to and answer the enquiry.

We may contact you by telephone, email or other means in relation to your order, for example: notifying you of delivery status, updating you on stock availability or informing you of changes with the order. You cannot opt out of these communications. We will never combine these communications with marketing promotions that you have a legal right to opt out of.
We may use your data for marketing purposes but will always provide a means for you to opt out. We may occasionally use the data you supplied, in our own Legitimate Interest, to send details of products and services that we believe may be of interest to you. We will never use your data in a way that conflicts with your own legal rights and interests.
If we share information with a third party, such as a payment gateway or delivery company, their use of your data will be limited to the purpose of fulfilling your order.

We will make our reasonable endeavours to ensure that all third parties treat your personal data in a legal and appropriate way.
We endeavour not to transfer the data of EU citizens outside the EU but where we cannot avoid it we will only do so via a third party that have conformed to all of the appropriate EU legislation providing equivalent protection to that if the data was retained within the EU.

WHAT DATA DO WE HOLD?

We hold the personal data that you supplied in the course of placing your order or enquiry.
The data normally consists of: product information, transactional information, fraud checking information, name, address, phone number, email, special delivery instructions and potentially other information to ensure the successful completion of your order.

We may hold notes of our communication with you through different channels including, but not limited to: email, live chat, CRM (Customer Relationship Management system) and phone.
We will not seek personal information from you relating to race, religion, political affiliation, trade union membership, sexual orientation, medical or genetic history and we ask you not to provide such information to us under any circumstances.


HOW WE HOLD YOUR PERSONAL DATA
We will retain the personal information you supply to us in the course of submitting an order or an enquiry, for the purpose of fulfilling that order, responding to or processing that enquiry.

If you place an order, we will retain an electronic copy of your invoice data for the period required by HMRC, after which we will delete it.
Your information will be: securely stored on hardware that has limited access to only relevant persons; and on a server maintained by a third party such as a web host. Whether held by us on our hardware, or on our behalf by a third party, it will be kept secure and protected from unauthorised access using all reasonable means.

CO-OPERATING WITH LEGAL AUTHORITIES
If requested, we will pass information about you (and if relevant, your business) to legal authorities who have the legal right to demand such data.

AUTOMATED PROCESSING
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Some advertisers, particularly Facebook and Google (but there are others), are used by us and decide what advertisements to show to people based on automated processing of personal information, in order to make those advertisements as relevant as possible to the people who see them. These advertisers should provide the means for you to opt out of such personalisation.

YOUR RIGHTS
If you have engaged with us, but never placed an order, you may request the complete deletion of your details from our systems. Whether or not you have placed an order, you may request us never to contact you again, and we will comply with your request unless you make a further enquiry with us.
You have a number of rights in addition to those mentioned above, including access to the information ("the right to be informed"). If we process your data for marketing purposes on the basis of your Legitimate Interest, you have the right to object. You also have the right to withdraw your Consent to being marketed to, if you previously gave your Consent.
You have the right to see the data held about you and to receive a copy. You have the right to have any errors corrected. You have the right to ask and be told where your data came from.
You can exercise any of these rights by contacting us using the details below.
You have the right to lodge a complaint with the Information Commissioner's Office (ico.org.uk) if you believe any of your rights are being infringed.

HOW TO CONTACT US
If you have any questions or concerns, please do not hesitate to contact us through our contact us form, or by phone on [ 01407 720455 (International +44 <phone without first zero]


Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at www.hmso.gov.uk.Under these regulations you have a cooling off period of 7 working days from the day after receipt of goods in which you can cancel your order. You can do this by email to us at enquiries@centgalleryandnavajo.co.uk, or by phone on 01407 720455.
The goods are inspected before dispatch and for refund purposes must be returned in the same condition. On return of goods the purchaser is responsible for adequate packaging, all shipping charges, (including return shipping) and insurance to the full value.
Upon receipt of goods in resalable condition, the purchase price of the goods will be refunded within 30 days.
Remittance Terms Methods of payment are: Online: using all major credit cards through our secure online ordering form.
We also accept payment by cheque, for details please call 01407720455.

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